Picture of two cars squeezed into a single disability parking space

Two Cars in One Disability Car Park?

Today the final report of the royal commission into violence, abuse, neglect and exploitation of people with disability was released. At the end of this article are links to information about the findings.

By sheer coincidence, on Wednesday this week I had an interesting encounter in a disability car space.

I shared the information on X (previously known as Twitter). Some of the responses blew me (and many other people) away. No wonder the royal commission was needed: just at this simple level of disabled life the responses were incredible. Many were very quick to blame me for the black car’s illegal parking!

Let me set the scene. I’d been for a skin scope late in the afternoon. I drove from there to my local shopping centre to collect a prescription from the pharmacy and grab four items from the supermarket (i.e., not a long visit to the shopping centre). I parked my car in the leftmost disability park beside a pillar – that is no-one would be parking to my left. Looking at the picture, you can see the pillar to my left, creating a gap between my park at the next bank of spaces.

Picture of two cars squeezed into a single disability parking space
This does not work!

When I came back from my quick errands, I discovered someone had decided to squeeze in beside me. The yellow line demarking my space can be clearly seen under the left side of the black car’s number plate. There was no way known I could get into my car, even if I’d been a perfectly healthy person back in my thirties!

The car was not displaying a disability parking permit. If the driver did have a disability permit, there is no way the car would be parked as it was. The permit in the window of that car is a residency parking permit – it allows street parking where the car owner lives. The purpose of those permits? An example is a friend of mine lives near a public hospital. The residents in surrounding streets all have these permits, otherwise they’d never get a park near their home.

I called the shopping centre management. They suggested I just wait, the driver would probably only be a few minutes. Probably? What if the driver had gone to dinner at a local restaurant? Gone to the gym upstairs? Centre management agreed to send a security guard. I waited. Several other customers stopped to lend me their emotional support, even though they couldn’t do anything. My plan at that point was to ask the security guard if he could get into my car and back it out for me.

Near the end of this adventure, I was turned away from the cars, watching the escalator to see if I could spot the security guard. I turned back to see the boot of the black car open. The driver then tried to sneak into his car unnoticed! I suspect as he returned to his car, he saw my bread and backpack on my hood and realised he’d stuffed up. Yes, it was a he. Not a young one either, I’d hazard a guess my generation, a tad younger than I am. He was hoping to escape unchallenged.

I’ll admit I was not happy and I did swear.

Me: “How the fuck could you do that?”

Him: “Easy!”

Lovely attitude. As he drove away he screamed at me something about photos, but photos was the only word I heard. I assume he didn’t like that I had taken evidentiary photos of him.

The security guard turned up just after the driver had left. We discussed the incident and I provided all necessary information, including the photos. Drove home and made a police report.

That is not the end of the story though. I posted the saga to X.

So I park in a disabled spot to go to pharmacy & buy bread. I come out to find someone has squeezed in beside me. Like what the actual f***? I can't open my door enough to get myself in my car (knee surgery, PsA, etc) And no, I'm not hiding his numberplate. 😡😡😡
Click image to see the full thread.

Well, all hell broke loose! I was told I should park in the middle. Umpteen times. Let me assure you this doesn’t always work. Different disabled people need different space to enter and exit vehicles. They may have any of a walking stick, crutches, a walker, a wheel chair or even a hoist involved. When I park my car, I don’t know what the next vehicle may need or whether they will park to the left, the right, or in the middle of the adjacent park (to my right). It will depend on their needs. By parking to the left as I have, I am allowing maximum flexibility for the next car and given I am next to a pillar, I am not restricting anyone who may park to my left. I also have the room I need. Well, at least I did when I parked my car. Yes, parking in the middle is standard and necessary in narrow, normal car parks. It doesn’t quite work that way in disability parking spaces.

Different parking spots are marked differently. Here are two disability spots at a local park. As you can see, one is delineated, the other not.

Disability parking at a local park. One delineated, one not

Then the issue of MY disability parking permit came up. Shock, horror, it was hidden by my backpack in the photo. Lots of responses telling me I was at fault as my permit wasn’t where it was supposed to be, according to them. I have NO idea how this excuses the illegal parking by the guy in the black car, but here we are.

According to VicRoads, I was fine. I can assure readers it WAS clearly visible on my dashboard, not just where other people thought it should be.

An Accessible Parking Permit: 

can only be displayed when the vehicle’s transporting the individual who the permit was issued to 
must be clearly displayed so that the permit number and expiry date are visible from outside the vehicle.
The Rules!

One reply even asked me what I’d do if all the disability spots were taken, as if to imply I really didn’t need one anyway – now what on earth that had to do with the guy illegally parking is beyond me.

Several seemed to think the only “disability” I had was my recent knee surgery, rather than see I had clearly stated PsA. No, I don’t expect people to know what PsA is – we are a mere 1% of the population – but if you don’t know, perhaps ask – do not assume it is “nothing”.

Many people were supportive, here are two examples:

Supportive replies

Others shared their own experiences.

However, the number of replies that effectively blamed me, the disabled person, for the OTHER person’s illegal parking was astounding! I had to wonder how many of them have snuck into disability car parks when they shouldn’t. Guilty consciences? There are other considerations too. In my case I needed to be home on time to take medication at a specific time. Another person may have been heading to a medical appointment. Being stuck there for any length of time could be really problematic for some people.

Edit 30/09/2023: After publishing this, I had an another thought. There was a lot of emphasis, in the replies to my original thread, on how I should prevent others doing the same thing. Why? Even one of my own friends said it! How has society got to point I (or anyone) can’t just depend on others to DO THE RIGHT THING? Why should we have to be on the defensive ALL the time, to our own detriment (in this case, less space)? Just do the right thing! It isn’t that hard.

Edit 05/10/2023: On the weekend following the above experience, I happened to be in the same car park and took some photos to demonstrate the practicalities we face. The experience that day just happened to be a good example of how parking in the middle doesn’t always work.

In above photo, I have parked in the first disability spot in this part of the car park. as can be seen, there is a pillar on my right (driver’s) side and a delineated clear space to my left. Quite obviously I am NOT parked in the middle of this space: I think it is obvious that had I parked in the middle I would NOT have been able to open my car door fully due to the shopping carts left in the space in front of the pillar. Also, even to open the door as I have, I am clearly NOT within the delineated space. So I moved to another space. Let’s see how that works in practice.

In this space I have parked in the middle. Again there is a pillar on the driver’s side, so a space between my car park and the next one over. However, see where that car (my driver’s side) is parked? Right on the edge of their space. So, if the pillar was not there, I would not have been able to park in the middle – as can be seen, my open door extends over the edge of my car space and would hit that vehicle. Or I could come back to my car and find that space full of shopping carts, like the previous photo. Again, I’d not be able to fully open my car door, therefore would be unable to get into my car. The car parked on my passenger side is parked in the middle of that space, but is a smaller vehicle, may not need to open the door fully, or there may be pillar space on the passenger side of that vehicle and perhaps it is the passenger, not the drive, that needs the space. Every case is different, which is something people forget!

End of edits

No wonder we needed a royal commission! This was, in comparison to some, a very minor issue. The social attitudes it highlighted were shocking.

New Disability Rights Act needed to end abuse and exploitation, royal commission finds – The Guardian

Australia’s Disability Representative Organisations call for healing – Inclusion Australia

I Was Wrong

Not so much wrong as misinformed. I was told/lead to believe the Double Time parking permits were new – or newish. Nothing I read or looked at in my researching of the issue told me otherwise. I am not a professional in this area, just a person with a chronic illness trying to navigate my way through the system. I took the word of the people I communicated with. One conversation in particular I look at now and can see there must have been miscommunication on both sides, but at the time I understood it as confirmation of my understanding. Such is life, we move on. New permit or not, my view as to the suitability HAS NOT CHANGED.

How did I find out I was wrong?

As readers know, I lodged a Freedom of Information request. I have received a response advising my FOI request is not valid.

You are making a request under the Freedom of Information Act 1982 (Vic) (FOI Act), however at this time your request is not valid under section 17 of the FOI Act because it is not clear and specific enough for us to identify the documents you have requested.

The letter I have received goes on to say:

At this time, your request is not sufficiently clear because your correspondence refers to introduction of a new accessible parking permit, the Double Time DT permit in Victoria.


Preliminary advice from the program area indicates that the Double Time Parking Permit is not new and was part of the original Disability Parking Permit Scheme in Victoria.

While I have no reason to doubt the above advice, that does not change ANY of my arguments for change and/or innovation. The Double Time permit is not suitable for many people with chronic illnesses, as outlined in my previous articles on the topic:

I am not at all sure what my next steps will be. I will lodge a new FOI request, however based on the content of the letter I have received, I may not be able to provide sufficient detail to meet the requirements of the FOI Act.

The battle continues.

Accessible Parking Permits – Part II

This is an update to my Open Letter to VicRoads article. I will say the VicRoads staff member I spoke to was professional and very helpful – as helpful as is possible under the prevailing circumstances. In a nutshell, both my doctor and I may have taken the wording of one of the questions too literally and I can (and will) apply for a review – whether that will be successful remains to be seen and involves seeing a different doctor than the first one I saw, so another medical bill. HOWEVER, while that may solve my specific, immediate problem, it does NOT solve the broader issue of many of us needing parking proximity. I reiterate, the DT (Double Time) permits are not accepted in other states, unlike the Australian Disability Parking (ADP) Permit which is recognised nationally as it is a federal scheme.

I’ve mentioned the wonderful Dylan Alcott before, in Society and Chronic Health Conditions. I am going to compare Dylan and myself. Dylan VISIBLY needs an ADP Permit, no question. He needs the extra space for his wheelchair, this is obvious to anyone. However, anyone looking at me is going to assume I am “healthy” – the problem of invisible illnesses is we keep having to justify why we look so healthy.

The issue here is energy. Again, compare Dylan and myself. Dylan has enough energy to play professional tennis at the elite level. I’m not saying that is easy, but he has that energy! As I described in Personal Energy Use, many of us have to manage our energy use down to the last joule on a daily basis. This can be particularly challenging when we MUST also do certain levels of physical activity (movement is medicine) to retain function and mobility. If Dylan had to park 500 metres from his destination, I can imagine him covering that 500 metres with the acceleration he uses on the tennis court. I could also cover 500 metres very well – IF it was one of the ONLY activities I had to expend energy on that day, or I knew about it before hand and was able to plan accordingly. But it isn’t, is it? Life’s not like that. I talk about energy because that is my issue, but many other people would risk pain being triggered by unplanned extra activity. Pain that may take 48 hours or more to settle.

We are not only an aging population, we also have increasing numbers of chronically ill people in the community, many trying to live independent lives. We work. We go to the gym. We swim. We do hydrotherapy. We go to shopping centres. We study at universities. BUT WE HAVE LIMITATIONS.

While VicRoads manage the applications for accessible parking permits and determine the application questions and categorisations, they are NOT responsible for the number of available parking spaces OR the TYPES of parking spaces. Councils are responsible for the actual parking spaces themselves. It seems councils are reluctant to provide more wide style accessible parking spaces. My suggestion is we need a second type: standard width parking spaces close to entrances (as the wide spaces are) to provide a proximity benefit to permit holders. These would require no structural modifications, just appropriate signage.

The Double Time (DT) parking permit that I now have is useless to me. I don’t need double time, I need proximity. I’m not going to spend double time in the gym, for example. What I do need is to not have to walk an unplanned extra 600 metres (300 metres being the distance I had to park from the gym the other day) as part of my excursion. And that’s the problem, we can’t plan our day if there is this great unknown of how much extra walking will be required. Do I cancel my morning walk, just in case? But then I can’t “catch up” that walk later in the day either if I find I don’t need that extra energy supply by finding a park close to the gym. That is not taking into account carrying anything either (gym equipment, shopping, text books, whatever). Activity has to be spaced out across the day for many of us. We may need rest between sessions.

On Monday last week I had a big day, for my body. It went like this: walk to tram, tram to train, walk from train to dentist, repeat in reverse, slight rest, drive to myotherapist, then home afterwards. Monday is usually a gym day as I don’t work Mondays, but after all that activity I was energy depleted: gym was not happening. So I planned to go to gym after work on Tuesday if I felt up to it. Tuesday, drove to the gym, not a park within any reasonable distance. I had to turn around and drive home again. The double time permit was of no use to me at all.

Then comes the question of who fights for change? Change usually has to be driven by those needing the change, but our energy levels won’t allow for taking on that extra load. Another illustration. Yesterday (Friday) was a reasonably heavy day of work for me, I was flying solo as colleagues had the day off. By about 5 pm I was 700 steps short for my daily step count target. I bribed myself to do those 700 steps by walking to the local shop and buying a treat.

Bad me! But they are nice.

By 7:30 pm my internal battery was completely flat. Lying in bed, I realised I hadn’t done my critical shoulder exercises but there was no way I could lift myself off the mattress to stand up and do them. I didn’t make my breakfast last night in preparation for today. This morning I realised I hadn’t even removed my “paint on” (doesn’t smudge under masks) lipstick last night. This morning it was noon before I could “do stuff”. Saturday morning is always “recover from the working week” time, and at least I did manage to paint my nails, so the time wasn’t completely wasted.

My FAVOURITE colour!

Where on earth would I find the energy to launch and drive innovation across the many councils? The truth is, I don’t have that energy available. It would be very hard work. The very people who need the innovation may not have the energy to fight for the innovation. Therein lies our problem. This whole situation, of course links back into my article Will Society Adapt? When? How?

Expansion and innovation of accessible parking availability is part of the social adaptation required for the increasing numbers of people.

The need to recognise different types of disability is paramount. Dylan and I have completely different disabilities requiring different solutions. We need to innovate.

I am told there are problems with people who perhaps really do not need accessible parking getting access and therefore there has had to be a tightening of eligibility criteria. Yet this flies in the face of the knowledge we have about the increasing numbers of people in society who may need accessible parking to retain their independence and quality of life. The solution to increased numbers of people is surely not to restrict access, but to innovate and increase availability, perhaps provide a new type of parking space as I’ve suggested. Other suggestions I am sure would be made if we thought about it.

It seems to me society is saying we can’t possibly make more or different spaces available for the increased number of people, we’ll just have to restrict access more rigorously. That’s like saying we can’t build more schools, we’ll just not educate some kids. Or we can’t have more hospitals, some sick people will just have to miss out on treatment.

Of course, if I were rich, I could have a chauffeur drive me to the door of my destination, find a park and wait for me. Like a great many of the population, I’m not rich.

Open Letter to VicRoads

I sent the email below to VicRoads on Monday March 7, 2022. As of today, I have not received a response. Some patient experience in the meantime. On Saturday I went to the gym. The closest park I could get was 300 metres from the gym. This was a suburban gym, not a large shopping centre as cited in the email below. That meant I had to cut my rehab work time short to allow for the extra energy required to walk an unplanned extra 600 metres (total). On the Sunday I went to the same location for hydrotherapy. Hydrotherapy means I am lugging an equipment bag and a swim bag. I knew if I was going to have to park as far away again, I would have to skip my hydrotherapy. Thankfully, I was able to get a park across the road. Even so, once I had finished my workout I had to sit and rest for ten minutes before walking back to my car. Energy.

I believe a week is sufficient time to allow for a response. When I do receive a response, I will do a follow-up article. This issue is going to be very important for many chronically ill people.

Dear VicRoads,

I recently renewed my accessible parking permit. This is the first time I have been through the VicRoads application/renewal process as in 2021 I renewed via City of Stonnington.

I had a total knee replacement in 2020 and bi-lateral foot surgery in 2021. Those are not the reasons for my concern. My concern relates to my chronic condition, psoriatic arthritis. As with many chronic conditions lethargy and fatigue are symptoms. A DT Permit is of very little benefit to me and the many patients like me. I hope that the decision makers and policy makers within VicRoads are aware of the prevalence of lethargy and fatigue. If not, there are many peer reviewed clinical reports I can refer to your organisation for their edification.

You may have heard of the spoon theory analogy. Personally I prefer the internal battery analogy. Most chronic illness patients have limited battery charge per day. I refer you to my own writing, “Personal Energy Use” for a deeper explanation.

The DT Permit provides no proximity benefit to the permit holder. For example, in a large shopping centre or university carpark I might have to walk a kilometre just to access the shops or lecture theatres and return to my car. That doesn’t take into account any walking required within the shopping centre or on the campus. Large hospitals could require similar. I know, because I’ve measured the distances.

For a person with a chronic condition, this extra energy use may prevent us being able to shop, receive health care or undertake education. Alternatively, it may leave us so depleted of energy we are unable to undertake the activities that are required to manage our condition on a daily basis or to perform our jobs effectively. I currently work from home, however when required to go into the office, in a very large organisation, getting a car park near a lift can be extremely challenging unless I have an ADP Permit.

Surely it would not be difficult to mark some standard width carparks within a reasonable proximity to appropriate entrances to the facilities in question.

The DT Permits do not allow for changing circumstances either. For example, psoriatic arthritis is notoriously unpredictable. While I’m not using any mobility aids at the moment due to a recent change in medication, two months ago I couldn’t get out of bed without using crutches. I am facing a second total knee replacement and two ankle replacement surgeries in the future. The ankle replacements require twelve weeks each of non-weight bearing on the operated leg (a knee scooter allows mobility). Obviously while on a knee scooter I will require one of the wider car spaces (no, I will not be driving myself). I understand temporary ADP Permits can be obtained for surgical reasons, yet this does not change the underlying issues of the DT Permits nor allow for unpredictable conditions.

The VicRoads website restricts the ADP Permit to issues with walking less than 100 metres: “you have an acute or chronic medical condition such that minimal walking (up to 100 metres) causes you to stop several times because of pain, extreme fatigue or imbalance which may endanger your health acutely in the long term“.

This is unrealistic for the reasons I have stated above. It isn’t the 100 metres that will be the issue for many of us, it is the energy expended walking the considerable distances given there is no proximity benefit with an DT Permit that may cause extreme fatigue which may endanger our health in the long term and impact our current quality of life in other ways as stated above.

I hope that VicRoads will give serious consideration to the requirements. My permits (expired and current) are attached for your reference.

I will be publishing this letter on my website in order to support the disability community but will await your response.

Kind regards

Addendum: For those wondering, yes, there are differences between states. There is an Australian Disability Parking Scheme, details of which can be found on that link. Note that the DT permit is NOT part of the federal scheme and therefore is not accepted in other states.

Update March 26, 2022 Please refer to Accessible Parking Permits – Part II for an update.